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Questions Panel
QUESTION #1 What types of trucks do you service?
We service a wide range of trucks, including semi-trucks, box trucks, dump trucks, flatbeds, refrigerated trucks, and commercial fleet vehicles. If you’re unsure about your specific truck, contact us, and we’ll be happy to assist.
QUESTION #2 Do you offer 24/7 emergency roadside assistance?
Yes, we provide 24/7 emergency roadside assistance to help you get back on the road quickly. Whether it’s a flat tire, engine trouble, or a dead battery, our team is just a phone call away.
QUESTION #3 How long will my repair take?
The time required for a repair depends on the type and complexity of the issue. Routine services, like oil changes or tire repairs, can be completed the same day, while major repairs may take longer. We’ll provide you with a detailed timeline once we assess your truck.
QUESTION #4 Do you offer fleet maintenance services?
Absolutely! We provide customized maintenance packages for fleet operators, ensuring all your vehicles stay in optimal condition and reducing the risk of unexpected breakdowns.
QUESTION #5 Can I get an estimate before repairs are done?
Yes, we always provide a detailed estimate before starting any work. Our team will explain the necessary repairs and associated costs so you can make an informed decision.
QUESTION #6 What forms of payment do you accept?
We accept cash, major credit cards, and business checks. For fleet accounts, we also offer invoicing options.
QUESTION #7 Are your technicians certified?
Yes, our technicians are certified and highly trained to handle a wide variety of truck repair and maintenance tasks. Their expertise ensures top-quality service for every job.
QUESTION #8 Do you use OEM parts for repairs?
We use Original Equipment Manufacturer (OEM) parts whenever possible to ensure quality and compatibility. If OEM parts are unavailable, we’ll discuss high-quality alternatives with you.
QUESTION #9 Can I schedule an appointment online?
Yes, you can schedule an appointment through our website. Simply fill out the form, and we’ll confirm your appointment as soon as possible.
QUESTION #10 What warranties do you offer on repairs?
We stand behind our work with a warranty on parts and labor. Specific warranty terms vary depending on the type of repair, and we’ll provide all the details when you visit.
QUESTION #6 Do you handle insurance claims for accident repairs?
Yes, we can work with your insurance provider to process claims for accident-related repairs. Our team will assist with the necessary documentation and communication to make the process hassle-free.
QUESTION #12 Do you offer preventative maintenance programs?
Yes, we offer comprehensive preventative maintenance programs designed to keep your truck running efficiently and reduce the likelihood of costly breakdowns.